Booking & Cancellation Policy

Cancellation Charges 25% if cancelled fourteen days in advance. 50% if cancelled three days in advance. 100% if cancelled one day prior to booking or on the same day. Credit/Debit card cancellations will be charged 5% extra.

For Groups / for Special Celebration Dates (24th, 25th, 30th & 31st of December) 25% if cancelled forty five days in advance. 50% if cancelled thirty days in advance. 50% if few of the total booked rooms are cancelled. 100% if cancelled fifteen days in advance or later. Credit/Debit card cancellations will be charged 5% extra.

Refund Policy

Refunds only through cheque for bookings made by cash/cheque/bank transfer. Online refunds for bookings made through the website usually take 7-10 working days. Credit/debit card online refunds will only be made against credit/debit card bookings and usually take 15 working days. The original receipt must be presented for processing the refund. Credit/debit card cancellations will be charged 5% extra.